Last Updated: 1-Aug-2023

Welcome to Hollistic Group ("Company," "we," "us," or "our"). By accessing or using our website (Zennism.com) and any related products, services, or content (collectively, the "Services"), you acknowledge and agree to be bound by these Terms of Use ("Terms"). Please read these Terms carefully before using our Services. If you do not agree to these Terms, you should not use our Services.

1. Agreement to Terms 

By accessing or using our Services, you agree to be bound by these Terms, including our Disclaimer clauses, as outlined below. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such a case, "you" and "your" will refer to that organization.

2. Disclaimer 

2.1 Ownership and Use of Content 

All content, including but not limited to text, graphics, images, logos, website scripts, and any other materials displayed on our Services, are the property of Hollistic Group or its affiliates and are protected by applicable copyright and intellectual property laws. Subject to these Terms, Any unauthorized use, reproduction, or distribution of the content is strictly prohibited and may result in legal action.

2.2 Outcome Disclaimer

Hollistic Group does not guarantee the outcome of any products or services offered on our platform. This includes both online and offline services, and digital and physical products. We reserve the right to refuse our Services to any individual or organization, and we disclaim any liability for the outcome of using our Services.

2.3 Liability Limitations

You acknowledge and agree that any claim related to our Services shall be limited to the dollar (or any currency) amount paid by you for the specific service or product giving rise to the claim. This includes transactions for coaching sessions, merchandise, or any other products or services provided through our Services. Hollistic Group shall not be liable for any additional damages.

2.4 Intellectual Property 

All intellectual property rights pertaining to the content, business processes, and services offered on our website remain the exclusive property of Hollistic Group or its affiliates. By using our Services, you do not acquire any ownership rights to the intellectual property.

2.5 Collaborative Work

If you engage in collaborative work with Hollistic Group, such as content creation, supplying product merchandise, offering education-related services, building projects and ventures, or investing in or funding any of our offerings,  a separate agreement will govern the ownership and sharing of intellectual property for such collaborations. The terms of that agreement will supersede any conflicting terms in these Terms of Use.

2.6 Payment Transaction Issues

Any issues or disputes related to payment transactions should be resolved with the applicable third-party payments provider that we may use for processing transactions.

2.7 Data Accuracy Disclaimer 

Any figures, numbers, or data presented on our website or content, such as the number of content pieces created or clients served, are estimates, approximates, or speculative in nature. We do not provide any warranties or guarantees regarding the accuracy of this information.

2.8 Confidentiality and Data Breach 

While we strive to maintain customer/client information as private and confidential, we do not accept liability for any data breaches or misuse of information by any individual or organization that obtains unauthorized access to such information on our platform.

3. Legal Compliance 

3.1 Dispute Resolution 

Any disputes arising from or relating to our Services shall be handled through mediation and then arbitration, and only beyond that in a legal court system in our jurisdiction (India). You agree to participate in the mediation and arbitration processes in good faith and to abide by the decisions made in those proceedings.

3.2 Governing Law 

These Terms and any disputes arising under or related to these Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Hollistic Group is registered.

3.3 Venue 

You agree that any legal action arising from or related to these Terms or your use of our Services shall be brought exclusively in the competent courts of the jurisdiction in which Hollistic Group is registered.

4. Target Audience

Our Services primarily cater to individuals and organizational teams interested in personal or professional development, seeking educational content, products (education-related digital and physical merchandise), and services (education-related online and in-person sessions). Additionally, our Services target individuals and organizations looking to collaborate with us in content creation, supplying product merchandise, offering education-related services, building projects and ventures, and investing in or funding any of our offerings.

By using our platform, you agree to allow us to maintain your contact information, connect you with other individuals and organizations that we deem to be relevant, and reach out to you for collaboration opportunities. The terms of any separate agreement governing collaborations will apply once such collaborations are initiated.

5. Termination

Hollistic Group reserves the right to suspend or terminate your access to the Services at any time and for any reason, including but not limited to violations of these Terms or our Privacy Policy. In the event of termination, you will no longer have access to your account and any content associated with it. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

6. Modification of Services 

Hollistic Group may modify, suspend, or discontinue any part or all of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

7. Links to Third-Party Websites 

Our Services may contain links to third-party websites or services that are not owned or controlled by Hollistic Group. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Hollistic Group shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services.

8. User Conduct 

You agree not to use the Services to: 

a) Violate any applicable laws or regulations; 

b) Infringe upon or violate the intellectual property rights or proprietary rights of others; 

c) Transmit any material that is unlawful, defamatory, abusive, harassing, obscene, or otherwise objectionable; 

d) Engage in any activity that could harm or interfere with the proper functioning of the Services or any networks or systems connected to the Services; 

e) Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services, through hacking, password mining, or any other means; 

f) Impersonate any person or entity or falsely state or otherwise misrepresent yourself, your age, or your affiliation with any person or entity; 

g) Collect or store personal information about other users without their consent; 

h) Use the Services for any commercial purposes without our prior written consent.

9. Indemnification 

You agree to indemnify and hold harmless Hollistic Group, its affiliates, officers, directors, employees, agents, partners, and licensors from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another person or entity.

10. Limitation of Liability 

To the maximum extent permitted by applicable law, in no event shall Hollistic Group, its affiliates, officers, directors, employees, agents, partners, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

(a) your access to or use of or inability to access or use the Services; 

(b) any conduct or content of any third party on the Services; 

(c) any content obtained from the Services; and 

(d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

11. Severability 

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions of these Terms will continue to be valid and enforceable to the fullest extent permitted by law.

12. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.

13. Waiver 

The failure of Hollistic Group to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Hollistic Group.

14. Entire Agreement 

These Terms constitute the entire agreement between you and Hollistic Group regarding the use of our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether oral or written.

If you have any questions or concerns about these Terms of Use, please contact us at Legal@HollisticGroup.com.

Last Updated: 1-Aug-2023

Welcome to Hollistic Group ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website (Zennism.com) and any related products, services, or content (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you access or use our Services. This includes, but is not limited to:

• Your name, email address, postal address, phone number, and other contact information.

• Your payment and billing information if you make purchases through our Services.

• Information you provide when you sign up for our newsletter or promotional materials.

• Any information you submit to us when contacting our customer support.

1.2 Automatically Collected Information: When you access or use our Services, we may automatically collect certain information about your device, usage, and browsing patterns. This may include:

• Your IP address, browser type, operating system, and device information.

• Usage data, such as the pages you visit, the time and date of your visit, and the duration of your stay on our website.

• Cookies and similar tracking technologies that collect information about your interactions with our Services.

2. Use of Information

2.1 Providing and Improving Services: We may use the information we collect to deliver the Services you request, personalize your experience, and improve the quality and functionality of our Services. This includes:

• Processing and fulfilling your orders and requests for products and services.

• Sending you transactional and promotional communications, including newsletters, offers, and updates about our Services.

• Analyzing user behavior and preferences to enhance and optimize our website and content.

2.2 Internal Purposes: We may use the information for internal purposes, such as data analysis, research, and to monitor and protect the security and integrity of our Services.

2.3 Collaborative Work: If you engage in collaborative work with us, such as content creation, supplying product merchandise, offering education-related services, building projects and ventures, or investing in or funding any of our offerings,  any information shared during such collaborations may be used as per the terms of the separate agreement governing the collaboration.

3. Disclosure of Information

3.1 Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services. These service providers are bound by confidentiality obligations and are not permitted to use or disclose your information for any other purpose. However, it is important to note that in the event of any disclosure by a third-party service provider, we shall not be held liable for such disclosure, and we expressly disclaim responsibility for the actions of any third-party provider.

3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to a lawful request from public authorities.

3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. By using our Services, you hereby consent to and agree with the transfer of your information in such circumstances. Your continued use of the Services shall be considered as your explicit acceptance of any changes in ownership or control of your personal information resulting from such transfers.

4. Data Security

We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention periods may vary depending on the type of information and the purpose for which it was collected. Below are some common scenarios for data retention: 

5.1 Transactional Data: If you engage in transactions with us, such as making purchases of products or services, we will retain your personal information related to the transaction for as long as necessary to process the transaction, complete the order, and handle any follow-up inquiries or issues.

5.2 Account Information: If you create an account on our website, we will retain your account information for as long as your account is active. If you choose to close your account, we will retain the necessary information for a reasonable period to comply with our legal obligations, resolve disputes, and enforce our agreements.

5.3 Marketing and Communications Data: If you provide your consent to receive marketing communications, we will retain your contact information for as long as you remain opted-in to receive such communications. You may opt-out of receiving marketing communications at any time, and we will promptly remove your information from our marketing lists.

5.4 Customer Support Data: If you contact our customer support, we will retain your inquiries, feedback, and related information for a reasonable period to address your concerns and provide appropriate assistance.

5.5 Legal Obligations: In some cases, we may be required to retain certain personal information for a longer period to comply with legal obligations, resolve disputes, or enforce our rights and agreements.

5.6 Anonymized Data: We may indefinitely retain aggregated and anonymized data that does not identify you for analytical purposes, statistical analysis, and business improvement.

6. Links to Third-Party Websites

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of those websites before providing any personal information.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us at Legal@HollisticGroup.com, and we will promptly delete such information.

8. Cookie Usage

We use cookies and similar tracking technologies on our website to enhance the customer experience and gather information about website usage. For detailed information on our use of cookies, please refer to our separate Cookie Policy.

9. Your Choices

You have the right to access, update, and delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us using the contact form on our website.

10. International Data Transfers

If you are accessing our Services from outside the US, please be aware that your information may be transferred to, stored, and processed in the US, where our servers are located. By using our Services, you consent to the transfer, storage, and processing of your information in the US.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the "Last Updated" date revised accordingly. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Legal@HollisticGroup.com.